What is the recommended maintenance for Acorn Stairlifts? Acorn recommends cleaning the stairlift rails with a dry cloth weekly. They also advise customers to vacuum the steel-toothed rack mounted on the track regularly.
Finally, Acorn recommends yearly servicing to expand the lifespan of the stairlift. How can Acorn install their stairlifts in days rather than weeks like some other companies? Installing a stairlift and taking other fall-prevention measures can keep you safe and living in your home.
In these cases, an Acorn stairlift can be a game-changer. We bought a stair lift as my mom was having a little trouble with the stairs. The service could not have been any better. The equipment was fabulous and the guy who installed it was unbelievable. So patient and answered all our questions.
We could not be happier. I thank you all for giving my mother the freedom to run the house. If you want great service call this company. They really care! We have an Acorn chair lift installed in our home. Acorn support is very difficult to near impossible to contact. When calling them, they transfer you to the service department. Your call does not get answered. Their phone system states that they are unable to accept any voicemails.
Their system then hangs up on you. We have been trying for 4 months to have our chair lift serviced by Acorn. They either do not show up for the appointment with no notice or they simple reschedule the appointment. You decide if you want to buy the lift from them and then fight with them to provide support. Unhappy customer. Run away. Chair is currently broken, 4th time in 3 years.
At one time the Extended Warranty ensured service within 48 hours, good luck even getting someone on the phone in that amount of time. Finally got an appointment scheduled, 9 days from now. Cannot reach them by phone. Not answering calls. Our chairlift does not work at all and we were given an appt date for today—our chairlift broke over a week ago. Have a disabled person living in our home. Last week my parents, who are in their 90's, stairlift stopped working.
I called Acorn to set up a service appointment. Had to leave a message. No return phone call. Called again and left another message. I did receive a call back and was told that someone in our area would call us. Nobody called back. The next day I called and left another message. No response. Waited two days and called and actually spoke to someone who indicated to me that a technician would have to service the chair.
I was told an agent from the scheduling department would call to set up an appointment. Again no response. We are still waiting. I would not recommend purchasing an Acorn stairlift. People who have purchased this have done done so because of a disability.
This company has a total lack of regard for their clients, their clients safety nor do they have any pride in their product. A company with this kind of attitude should not be in business. My 92 year old mom and dad have been crawling up and down the steps for over a month. All Acorn stairlifts fit directly to the staircase, not the wall, so installation is quick and mess-free.
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All measurements are approximate. If you want to know how an Acorn Stairlift can transform your life, don't take our word for it — see what our customers have to say…. A local med. The primary reason we went with Acorn was dealing directly with the mfg. So far, the thing is working very well! View Technical Details. Acorn Stairlifts Acorn Stairlifts is a family owned company established in Acorn Stairlift Reviews In a recent Which survey that asked members of the public to rate their Acorn stairlift in a range of categories, the overall customer satisfaction score was 68 percent.
Acorn Stairlift — for straight stairs The Acorn stairlift is designed for use on straight staircases. Agree to our privacy policy. Please tick. Are you looking for a new or reconditioned stairlift? Not Sure. What type of staircase do you have? Please enter your postcode. Please enter your details below to compare prices and view exclusive offers.
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